A No Foam Large Macchiato!

This report is the final output from the research focusing on measuring the application of labor law and other labor-related legislation in one of the largest sectors in Kosovo-Gastronomy. The report makes an overview of labor and health and safety at work legislation, and the institutional framework to enforce them. It further makes an overview of expected/initiated changes in labor-related legislation before discussing the findings from the field research with private gastronomy businesses.

The backbone of the research is the survey with businesses completed with 80 companies across Kosovo. The field work for the research (survey with businesses) was implemented in the period September-October 2024. This research was implemented as part of the activities foreseen under project “Toward Social Justice and Equity”, funded by SIDA through Community Development Fund. The report includes three sections, namely those related to labor law, health and safety at workplace, and general working conditions and benefits.

The primary data collected through the survey with employees in the gastronomy sector, indicates that there is significant room for improvement regarding the implementation of labor-related legislation. With regards to the implementation of labor law provisions, the basic legal provisions pertaining to contracts, and working hours are commonly disrespected, alongside those pertaining to annual leave daily paid break, and days off, overtime, weekend and holiday work.