Terms of Reference

Conflict Mitigation and Mediation Services Expert

The implementation of labour-related laws is quite poor in Kosovo and subject to grave criticism. One basic problem of its implementation is the general situation in the field, particularly the high unemployment rate, which causes employees to remain in their positions regardless of the working condition, despite breaches of their rights. An additional obstacle to the implementation of labour related legislation has been the lack of implementing and monitoring capacities of responsible institutions.

Scope and Methodology

IKS intends to commission a local Conflict Mitigation and Mediation Services Expert for offering training for Resolution- ADR to BSPK members. IKS and BSPK will coordinate this effort, but the expert would be responsible for organizing trainings and communicate with lawyers from federations. IKS reserves the right to review and approve the methodology and all instruments, guides, and or administrative procedures as necessary to comply with IKS procedures.

Through this activity, there are several steps that the expert need to do:

1. Provide trade union members training programmes for resolving cases on violations of labour and OSH Law

2. Promote the resolution of conflict through mediation and other dispute resolution practices;

3. Support the expansion and adoption of mediation and dispute resolution in labour related cases;

For the full ToR: ToR Conflict Mitigation and Mediation Services Expert

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